Your commitment to make sure I was completely satisfied

Hello Mary Lou,

Just letting you know that my dress arrived today and I love it. It is gorgeous!! The most unbelievable thing is that it fits absolutely perfectly!! Being 5'2" I was concerned about the length and the possible difficulty in shortening the dress. But it hits just below my knee which I am so very happy about. Thank you so very much for your patience, understanding and professional assistance. This has lifted so much anxiety that now I can continue with the many other details of my wedding that need attention in the next two weeks. And I will know that I have a beautiful dress to wear on my special day. Your commitment to make sure I was completely satisfied is the 'wow factor' in your customer service. Combined with the superb quality of Soulmates designs and your capable assistance, I am one very happy bride-to-be. Thank you so much BFF!!!

Sincerely,

M.K.